Helping Patients Enjoy FaceTime With Families

By Jaime Parent

Two weeks after the Tower move-in in mid-January, I was exhausted but pleased. Information Services had successfully managed no fewer than 35 projects, all designed to run on over 4 million feet of cable with 5,000 end user devices. Over 22,000 network jacks and 1,200 wireless access points were operational, and all telephonic and system network activity was working seamlessly throughout the building.

Then I got a phone call from Sharon Allen, unit director on 14 East.

“The patient we were discussing has returned for her prolonged stay. She reported to the nursing staff that she is unable to use FaceTime again. Can you help with this situation?”

FaceTime is an Apple application I was familiar with that allows people to participate in a videophone call over a wireless network. Much like the PC application Skype, FaceTime is becoming popular along with the devices it runs on: the Apple Macintosh, iPhone and iPad. Being late in the day and needing little encouragement to see technology in action anyway, I breezed over to 14 East to see how I could help. What I expected was a technology trouble call; what I got was a life lesson.

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Tradition, Transformation and Giving Thanks

By Brad Hinrichs

Thanksgiving Day is a distant memory by now, but one of the best traditions of that holiday comes to mind and seems particularly appropriate to me now. That tradition is to reminisce about what we are particularly grateful for, and as the name of the holiday literally implies, to engage in some “thanks giving” as a result. So let me take a minute to do just that.

I am grateful for the thousands of colleagues at Rush University Medical Center whose commitment to “the patient comes first” seems as strong to me as it did 40 years ago, when I recall that same message being delivered by then-president Dr. James A. Campbell in my new employee orientation session. This guiding principle has been key in making Rush the outstanding patient care organization that it is and has made being affiliated with it for so long such a privilege. Thanks to each and every one of you.

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Panorama in the Pavilion

Nearly 1,400 pieces of art can be found throughout the Rush’s new hospital, some of them donated, others created by local artists.

One of the Tower’s centerpieces is the 30- by 20-foot view of the Chicago skyline in the Edward A. Brennan Entry Pavilion, designed by H. Marion Art Consultants and photographed Steve Gadomski from the Rush Photo Group. It’s made up of 63 different photos and features the Tower in the foreground.

Here’s a video showing time-lapse photos of the 30-hour installation.

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Holiday Greetings from Rush

By Kim Sareny

This year’s holiday card celebrates a historic moment at Rush by featuring a dramatic shot of Rush’s new hospital set against Chicago and the skyline looking east. The words featured on the front say exactly what many of us close to Rush have been feeling … joy, pride, excitement and anticipation.

Truly, Rush employees, patients and Chicago’s surrounding community have been watching and waiting anxiously for this moment — to move into “the future of medicine” here at Rush.

So what image could possibly capture the emotion we have all been feeling? Well, last month, in an effort to continue to share what’s great about Rush’s new Tower, Rush’s marketing department had photos taken from a helicopter for our upcoming ad campaign. The chosen photo from that shoot used for the card presents a unique perspective of Rush’s impressive facility. While the shot is very real, a few “enhancements” were made to the sky to give it a magical quality — fitting for the holidays and for a patient care tower that can give so much to so many people.

Kimberly Sareny is director of graphic design at Rush University Medical Center.

Tweeting About the #NewRushHospital

We’ve been doing our best to spread the word about Rush’s new hospital, and we’re encouraging others to do the same by using the #NewRushHospital hashtag on Twitter. Since our dedication, ribbon-cutting and community events last week, we’ve been pleased by all the buzz.

Following is a sampling of what folks are saying about new hospital, which opens in early January. Don’t hesitate to weigh in, and to follow Rush on Twitter at @RushMedical.

A Special Invitation to Tour Rush’s New Hospital

By Laura Pellikan

Excitement is building at Rush University Medical Center as we count down to the opening and move-in day of our new hospital on Jan. 9. Plans and preparations are under way for a sneak peek tour of the new building, and Rush is inviting our surrounding community, current patients and their families and friends to come in and see what we’ve been working on over the last few years to bring an even higher level of care to those that matter most to us, our patients.

One-hour, self-guided tours will be offered on Saturday, Dec. 10, between 9 a.m. and 5 p.m. So mark your calendars and save the date, because this will be an opportunity to see the future of medicine and how this building was planned from the inside out to provide the highest quality of care.

You may ask yourself if spending part of your Saturday touring a hospital is something worth considering. Let me share some more details about the sneak peek tour so you can make a more educated decision.

  • Unique design: The patient tower’s unique butterfly-shaped design may be of interest to community members who enjoy viewing unique Chicago architecture.  On the tour, you’ll learn about how caregivers and patients played a central role in the Tower’s design. Continue reading

Telling the Story: From the Roof

Keith Millikan, MD, with Kim Humbarger, RN

By Lori Allen

Apologies to Saturday’s cast for the extra-long commercial shoot. They were nearly four hours “on set.” But what a set it was: the ninth-floor green roof of the new hospital, under a warm autumn sun, facing downtown Chicago.

The fortunate weather provided a clear view of the skyline and relieved concerns about a chilly cast. To achieve a visual balance while maintaining authenticity in their work attire, we’d risked at least one of them being underdressed.

From a less desirable indoor location, we followed the Rush staff on monitors. Unscripted and unrehearsed, they had no trouble discussing advantages of the three-story platform they stood atop:

  • the advanced technology and their hand in its design
  • the Rush collaborative spirit, its benefits to patients and how it would be enhanced by the mingling of services Continue reading

Telling the Story: It’s Not About the Building

By Lori Allen

You would have thought we’d never seen a helicopter before. From our offices across the Eisenhower, we watched it fly in circles over our campus, some of us with cameras out. From west to east, then north somewhere behind our building and out again. I bumped my head on the window a few times.

Yesterday’s excitement seems silly today — taking pictures of a chopper that’s taking pictures of our new hospital. The chopper did the real photography.

And there’s the irony. For years we’ve chanted “It’s not about the building,” our mantra for the communication we would conduct once the hospital was built. Then, for that very purpose, I’d directed a camera to point at it from every possible external angle. As it turns out, the quickest route to our most important message is by way of the building’s architecture.

More about that later. It’s time to get to work for the next shoot. The sun is not up, but it’s time.

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Lori Allen is assistant vice president, Marketing and Communications, with Rush University Medical Center.