By Anne Burgeson
Busy, exhilarating, funny, innovative and LOUD. Those are just a few words to describe the Hospital Incident Command Center at Rush on Sunday, Jan. 8, during our move of about 180 patients to the Tower, the newest hospital building on our campus.
Packed with people, chairs, temporary tables, telephones and computers, the hospital incident command center was the base of operations to manage the move. In what will be a patient labor/delivery room on the eighth floor of the Tower, leaders representing departments from throughout Rush gathered from 5 a.m. until 7 p.m. to handle questions, problem-solve together and oversee all aspects of the move. This was also the place to receive all calls from employees throughout Rush who needed any assistance related to the move.
From simple things like determining how to quickly fix a loose ceiling tile, to more complex issues such as determining why an alarm was activated on a piece of equipment, the group worked together in a truly collaborative way, to make quick, effective, well-informed decisions. Continue reading