By David Ansell, MD
We provide excellent medical care at Rush, and we all can take pride in the high quality of treatment we offer our patients. It’s important, though, that in providing care we have true compassion for each patient, and not just treat the medical problem.
Our late colleague Roy Bakay, MD, provided great insight into patients’ need for compassionate understanding in a video he made before he died in September, following a long battle with stomach cancer. Drawing on his mutual experiences as a patient at Rush and as a neurosurgeon providing care for Rush patients, he eloquently and movingly talks about the insight he gained into patients’ fears and vulnerability. Roy goes on to discuss the importance of truly communicating with patients about their condition and making sure their families are involved in their care.
A highly accomplished clinician and researcher who specialized in Parkinson’s disease, Roy knew full well how demanding work at Rush can be. He also recognized, and talks about, the great difference it makes if caregivers do, or don’t, take simple steps to make sure patients understand who they are and what their role is in a patient’s care.
I encourage everyone to watch the video and benefit from the insights he offers from his own experience with illness. I’m sure you’ll be moved by Roy’s bravery and inspired by his example.
David Ansell, MD, MPH, is senior vice president of clinical affairs and chief medical officer at Rush University Medical Center.